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WashU REDCap Self-Service Support
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REDCap Policies
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Acknowledging WUSTL REDCap
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Wash U REDCap Support
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Basic REDCap Terminology
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User Rights Definitions
REDCap Training Resources
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WUSTL REDCap User Community
REDCap User Guides
REDCap Frequently Asked Questions (FAQ)
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Are there policies related to user accounts and access?
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Are there Wash U specific REDCap training materials available?
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Aside from Wash U specific training materials, are there other tutorials or guides I can use when building my project?
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Can auto-numbering for records be disabled for a project in Redcap so I can add a custom or study specific ID?
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Can I add a new choice or edit an existing choice on a multiple choice field such as radio button, dropdown, or checkbox field, while in Production?
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Can I delete a record from production? If yes, how do I delete a record?
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Can I delete or edit events in Production Mode?
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Can I enable longitudinal projects when in Production Mode?
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Can I enable surveys when in Production Mode?
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Can I receive a notification when someone completes a survey?
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Can I still make modifications, changes, updates to my REDCap project after moving to production?
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Can I use the same record ID in two different arms in the same project?
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Can non-Washington University personnel get REDCap accounts?
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Do I have to give someone User Rights every time I add a new person to the project?
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Do Operational Support Projects or Quality Improvement Projects need IRB approval?
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How Can I Access REDCap Cloud and What are the Advantages?
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How can I delete records or events when my project is in production status?
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How can I format text in Field Labels, Survey Invitations, and other locations?
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How do I add someone to my REDCap project?
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How do I designate a different REDCap Project Administrator for my project?
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How do I enable an external module or request an external module be enabled?
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How do I get access to REDCap at Washington University?
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How do I get access to REDCap Projects?
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How do I get started creating a project or database?
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How do I give others access to my REDCap Project?
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How do I make modifications to my REDCap project after moving to production?
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How do I move a Project to Production Status?
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How do I remove someone from my REDCap project?
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How do I see the same summary of proposed changes I am making to a Project in Production Status?
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How do I set a field to a specific date, date and time, or time format?
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How do I setup Twilio to send SMS text messages and voice calls?
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How do I transfer my project to a new PI?
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How do I update the Project title, Project Purpose, Project PI, or REDCap Project Administrator for my project?
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How do I view project logs?
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I added a new instrument to a project in production mode but it is hidden. How can I get this instrument to show up in the record status dashboard?
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I added logic for a longitudinal project but it isn’t working.
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I added someone to a project but they cannot see it in their My Projects list. Do you know what is wrong?
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I am completing a Data Export when SPSS selected. I exported the files and followed instructions but the data file is not opening. What should I do?
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I am getting an error message when I go to REDCap. How can I fix this?
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I am having issues logging into REDCap. Can you please help?
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I am having issues with my log in credentials (WUSTL Key and Password). Can REDCap Support help?
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I am having issues with Project Access or REDCap Log in information. Can you help?
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I am not able to add a signature to an e-consent form after the participant has signed and submitted the e-consent survey.
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I am trying to add someone to my project but cannot find them on the User Rights application. How do I add them to the project?
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I changed a variable name in REDCap and the data was deleted. Can the data be recovered?
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I created a new instrument but can only see it in the Online Designer and not the Record Status Dashboard.
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I have a REDCap account. Why don’t I have access to any projects?
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I know the Wash U Instance of REDCap is not FDA CFR 21 Part 11 certified. Is there a Data Capture or Data Management tool at Washington University that is?
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I named a record incorrectly. Can I rename a record in Production Status?
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I switched departments. Do I need a different REDCap account?
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I tried piping data from a field or added conditional logic from a field on a repeating instrument but it isn’t working.
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I tried piping data from a field or added conditional logic in a longitudinal project but it isn’t working.
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If several people on our project complete the same tasks, can we create roles for their user rights?
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Is it possible to set up an automated invitation for an entire event?
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Is the Wash U Instance of REDCap FDA CFR 21 Part 11 certified?
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Is there a way to determine what survey appears next based on responses to the current survey, for example, using conditional logic?
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Is there a way to pipe just the date part of a field validated as datetime (e.g. M-D-Y H:M)?
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Is there boilerplate language for inclusion in grant proposals, manuscripts, and IRB applications?
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What is MyCap and how do I use it?
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What is the difference between Development Status and Production Status?
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What should I do if my participant, or other survey respondent, says they did not receive an email with a survey link?
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When sending out survey invitations, the recipient isn’t receiving the email? The email is sent from a WUSTL email.
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When should I put my database into Production Status?
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Where do I log in to the WUSTL REDCap Instance?
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Who can create projects on the WUSTL Instance of REDCap?
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Why can no one on our project see the new instrument we just created?
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Is there a guide to using Automated Survey Invitations?
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Is there a way to automatically send an invitation based on when another survey is completed?
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How do I delete a record?
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I accidentally removed myself from a REDCap project. Is there a way to get added back?
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How do I turn on Flight Tracker?
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How do I check User Rights for myself or another user on the project?
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Are there variable names that are illegal or you cannot use?
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How do I check if my Automated Survey Invitation was sent or scheduled to send?
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How do I check if my Alerts & Notification was sent or scheduled to send?
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Is Wash U REDCap going to become FDA CFR 21 Part 11 certified in the future?
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The FDA requested system validation reports. Does Wash U REDCap have system validation reports?
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I need access to a REDCap Project but cannot get a hold of anyone who has user rights privileges on the project. Is there anything I can do?
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How do I make an email address appear on the participant list for a record in my project?
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How do I update or check who is the PI or IRB number of a project?
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How can I test modifications to a project in production before implementing the modifications?
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How do I modify User Rights for myself or another user?
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Can I transfer an instrument to another project?
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Can I make a copy a project?
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What should I do if my participant, or other survey respondent, says they did not receive a survey invitation via email?
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How do change my Project Purpose to Research and add Project PI and IRB number?
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I need my user rights updated but am unable to contact someone on the project with user rights privileges.
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I submitted modifications to a production project but want them changes rejected.
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I have selected Move to production. How long does it take for to be approved?
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I accidentally moved my project to Analysis-Cleanup status or marked it as complete.
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REDCap says my username or password is incorrect when I log in. Can you help?
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The alerts I scheduled are sending at midnight - 12 a.m. Can this be changed?
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I need added to a project but am unable to contact someone on the project with user rights privileges.
WashU REDCap e-Consent
Project Design - Advanced Documentation
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Submit a REDCap Ticket
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REDCap Frequently Asked Questions (FAQ)
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Is there a guide to using Automated Survey Invitations?
Is there a guide to using Automated Survey Invitations?
Christopher Sorensen
Owned by
Christopher Sorensen
Last updated:
Aug 06, 2024
1 min read
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Yes! See the guide below:
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