REDCap says my username or password is incorrect when I log in. Can you help?

REDCap login is accomplished by WUSTL key and password which is managed by Washington University IT. If you are having issues logging into REDCap, please visit the WUSTL Connect page to manage your WUSTL Key and Password or submit a General Access and Security Ticket to WashU IT at the WUIT-ServiceNow portal or by contact the WU IT Help Desk: ithelp@wustl.edu or 314-933-3333.

See also: WUSTL Key - REDCap Password Reset