I am having issues with Project Access or REDCap Log in information. Can you help?
Project Access is managed by study teams themselves. Please see How do I add someone to my REDCap project? and User Rights Definitions for more information.
REDCap login is accomplished by WUSTL key and password so is managed by Washington University IT. If you are having issues logging into REDCap, please visit the WUSTL Connect page to manage your WUSTL Key and Password or submit a General Access and Security Ticket to WashU ITÂ at the WUIT-ServiceNow portal or by contact the WU IT Help Desk: ithelp@wustl.edu or 314-933-3333.