Why does OnCore log me out when I am entering data?

Owned by Former user (Deleted)
Last updated: Mar 24, 2020 by Former user (Deleted)
1 min read

OnCore is logging me out while I am entering data.

Per WashU Information Security guidelines, the OnCore web-application will automatically log users out of their session if an activity has not occurred within 30 minutes.

  • Activities include hitting "submit" on a page after entering data, or moving to a different page in the console. 

  • Simply entering data on a page will not indicate that you are still actively working on the page. 

  • To prevent the automatic log out while entering data we suggest clicking submit on the page during the data entry process to ensure data will not be lost.  

Need more help? Contact the OnCore Support Team: oncore@wustl.edu