Confluence Updates

Use Smart Links to bring all your work into Confluence

Smart Links in Confluence (and in other Atlassian products) already provide rich display options for links within pages and other content. Smart Links in the content tree take it a step further by letting you add these links directly to your content tree, so you can organize and access work from all your products in your space.

Streamline your workflow and enhance productivity by adding a Smart Link in the content tree. All you need is a URL to bring over a thousand supported products directly into a Confluence space. What can you do with a Smart Link in the content tree?

1. Select Create in the main navigation or + in the Content section of the space sidebar.

2. Select Smart Link.

3. Enter the URL of the link you want to add to Confluence.

4. Select Add Smart Link to finish.

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Full-screen image previews in edit mode

Get a closer look at your images while editing with the new full-screen preview feature. Simply select an image and select the new Preview button in the floating toolbar. The image will be displayed full-screen, allowing you to make informed editing decisions.

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Create and edit with greater context and control

The sidebar and top navigation are now available while editing a page. Now, you can orient wherever you are and navigate wherever you need to, whenever you need to, even while creating and updating content.

As usual, the sidebar can be collapsed and expanded as needed.

For space admins: Content manager in sidebar navigation

Space administrators with Confluence Premium or Enterprise will now find it a little easier to manage their content.

The content manager (formerly bulk archive) is now available as a link in the top section of the sidebar, alongside other key features like automation and analytics. Use it to filter for inactive pages and assess the state of content before applying actions like archive or delete to hundreds of selections at at time.

Learn more about the content manager

Sidebar links can be turned on or off by visiting Space Settings > Manage space > Edit sidebar.

Jira Updates

Updated read-only version of Workflows

We've updated the read-only version of the Workflows page in Project settings for project admins. The new page looks more modern, has a faster load time, and will allow us to make more changes in the future. Note that we've also removed the text preview functionality.

Updates for managing notifications

New ways to manage email notifications from Jira

We've moved notification preferences out of your Personal settings page into its own Notifications space where we can continually develop ways for you to take control of your Jira notifications.

We've also replaced the old notification configurations with 10 notification preference options, so you have even more control of what notifications you actually want to receive.

To see the change:
Select your avatar in the top right corner and select Notifications.

Receive notifications when you make changes to issues in Jira

We're bringing back the functionality that allows people to be notified about their own changes to issues in Jira.

From your profile avatar, select Notifications.

Use the the toggle that allows you to Receive emails when you make changes to issues.

Toggle it on to allow this type of email notification, or toggle it off to prevent this type of email notification.

Use Project List to view, sort, and edit project issues efficiently

View all your project's work in a single list that can be quickly scanned and sorted by field. Jira's list view can also be used to create, edit, and view issues in your project.

To view your project list, navigate to your project then select List from the sidebar in the Planning section.

Find out more about how to manage and update work in the list view.

Editing your issues in issue navigator just got easier

Directly edit summary, labels, and due date fields in the issue navigator without the hassle of going into each issue.

To edit these fields:

1. Select Issues on the project sidebar.

2. In list view, select a summary, due date, or labels field and make changes.

Link issues to connect work across teams and projects in Jira

We’ve introduced the ability to link issues directly on the board. You can now surface dependencies and related work to get a clearer picture of how work is progressing. Issues can be linked across different projects in Jira, which means that it’s easier than ever to keep software teams connected to the business, and vice versa.

Read the full documentation

To link issues directly on the board:

• Right-click on an issue or hover to select more actions (…).

• Select Link issue.

• Select a link type, then select the issues you want to link. If you want to link an issue that hasn’t been created yet, select Create linked issue.

• Select Link.

To show linked issues on the board:

• Select View settings in the top right of the board.

• Select the toggle to switch on Linked issues.

Github and Jira admins: Finish setting up your tools from the issue view

https://support.atlassian.com/jira-software-cloud/docs/view-development-information-for-an-issue/

Jira site admins can now finish setting up code, deployment, and security tools by following a link from the issue view. If a site admin has installed a tool on your site, we'll show a link on the development panel so you can finish setting it up.

To get started:

1. Go to your Jira project and open an issue.

2. In the development panel, select either:

   1. Set up code tools

   2. Set up deployment tools

   3. Set up security tools

3. From the dropdown menu, select the tool you want to set up.

4. Follow the steps to finish setting up your integration.

Create child issues for hierarchy level above epic (+1)

Note: Submit a general request in ServiceNow if you are interested in this feature.

Jira Premium users can create hierarchy levels above epic to track individual pieces of work to larger initiatives. Read more about hierarchy levels.

With this change, Premium customers can create child issues for issues in these additional hierarchy levels. For example, suppose your site includes a hierarchy level called initiative that sits above epic. You can now create an epic while viewing an initiative issue using the Create a child issue button. That new epic is automatically associated with the Initiative via the Parent field.

New and improved reports

We've made your reports look better. They also have better performance and versatility in visualization of data.

Jira Plans Updates

Introducing the Calendar view!

View work in your plan on a calendar instead of a timeline.

As of right now, the calendar view is read-only, but you can add filters to show the work items you want to see.

Move plans to trash instead of deleting them

When you delete a plan, it's now held in the trash for 60 days before being permanently deleted.

This differs from before when planners would select Delete, confirm their decision, and the plan would disappear for good.

Find out how to delete a plan using this new, less destructive manner.

Plans in Jira: Auto-scheduler disabled by default in new plans

Newly created plans will no longer have the Auto-scheduler enabled by default. Plan owners can still enable it in Plan settings if they want.

Jira Service Management

JSM: Updates to how you insert canned responses

We’ve now made it easier to insert canned responses. You can select Enter or double-click to easily insert the chosen response into the comment box.

Read more about inserting a canned response

To insert an existing canned response:

1. Open the issue view of a request.

2. Select Add internal note or Reply to customer.

3. Select Canned responses.

4. Search by name or scroll through the list of shared and personal canned responses to select the required response.

5. Select Insert and the response will be added to the comment box. If you’ve used any variables within the response, it will be dynamically updated in the comment box.

6. Select Save to post your comment.

Atlassian Fast Facts

Tips and information for WashU Atlassian users.

New Project List View for the Win!

View all your project's work in a single list that can be quickly scanned and sorted by field. Jira's list view can also be used to create, edit, and view issues in your project.

To view your project list, navigate to your project then select List from the sidebar in the Planning section.

Find out more about how to manage and update work in the list view.

Confluence links - blocked content?

Have you clicked on a link to a Confluence page and landed on a message that says the content is blocked? Check the top right corner for your avatar or initials. If you see a door instead, select it to sign in.

For more information on signing in, see the Logging In page.

New ServiceNow form for Requesting Confluence and Jira Access

A new form has been created for Confluence and Jira access! You no longer need to relay security group names or other complicated information. Just fill out the fields requested in this form and we’ll take care of the rest!

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