Confluence Updates

Smart card automation on a Confluence page

Atlassian is adding an action to Automation for Confluence that lets you automate the creation of Smart Links in the content tree:

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Comment on whiteboards for further collaboration

Leave comments, @mention teammates, reply to conversations, and more with comments in Confluence whiteboards. You can see mentions and replies directly in your notifications.

Switch to comment mode in a whiteboard by selecting the comment icon in the toolbar on the right or use M on your keyboard. Once you're in comment mode, click anywhere on the whiteboard to create a comment.

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Updates to tables in Confluence

Fixed column widths for tables

You can now set column widths to fixed, ensuring that your table layout remains consistent even on narrow screens. This option is available in Table options in the table toolbar and is unchecked by default, allowing tables to scale as they always have. For those who prefer their tables to respond dynamically to screen sizes, we’ve increased the maximum scaling to give your tables even more flexibility.

How to use:

1. Insert or select a table on your page.

2. Select the Table options icon in the table toolbar.

3. Select the Fixed column widths option to prevent your table columns from scaling down on narrow screens.

This update allows you to maintain the integrity of your table layouts across different screen sizes, providing a more consistent viewing experience.

Table alignment options

With this update, you can now align tables on your page to the left or center, giving you greater control over the layout and presentation of your content.

What’s New:

You can easily align your tables to the left or center of the page. A new button has been added to the table toolbar, allowing you to quickly select your preferred alignment. When you insert a table in full-width pages - these are now left aligned by default.

How to use:

1. Insert or select a table on your page.

2. Select the new alignment options button in the table toolbar.

3. Select your desired alignment: left or center.

This update provides a simple way to enhance the visual structure of your documents, making them more consistent, engaging, and easier to read.

Updated email notifications for new content

We've redesigned email notifications to make it easier to scan updates about new content created in a watched Confluence space. The new email format allows you to easily see a summary of all newly created Pages and Blogs in your watched spaces, and lets you easily click into Confluence for more details.

The new email design eliminates the need to scroll through extensive updates in order to find the content that's most relevant.

If you've already opted into new content notifications, there's no action needed to take advantage of this update.

If you don't already get emails about newly created content, you can opt in to do so. To opt into these emails:

1. Select your icon in the top right corner and then select Personal Settings.

2. Select Email from the left pane.

3. Scroll down to the "Content I'm watching" section.
   
   

4. Select the checkboxes for "New Pages" or "New Blogs".

5. Watch the spaces where you want updates about new content. If you want to be notified when you create new content, you should also select "Notify on my own actions" and "Autowatch" if you are not currently watching the space.

Once opted in, you will receive an email each time new Pages or Blogs are created in your watched spaces.

Quick react with emojis on Confluence notification emails

We've added emojis directly to content creation notification emails about pages and blog posts, allowing you to easily engage collaborators with a quick reaction. With a simpler reactions experience contextually available, users can reduce tool-switching by reacting directly from the email.

See comments appear, resolve, and reopen in real time

When a new comment is created, a highlight will now appear on the page in real time. Similarly, comment replies - along with resolved or reopened comments - will also appear instantly in real time.

Watch content with a single click

You can now "watch" Pages, Blogs, and Whiteboards with a single click on the watch icon button in the content header.

One-click watching makes it easier to stay updated on the most important content. When you watch a Page, Blog, or Whiteboard, you'll get email updates about changes.

To stop getting updates, just click the watch the icon and uncheck the box to stop watching your Page, Blog, or Whiteboard.

Jira Updates

The team field in Jira issues now shows the team icon

Previously, selecting the team field in an issue would prompt a search displaying the singular "Person" icon. The correct "Team" icon now shows to indicate what should be selected for the field.

Summarize issue comments with AI

Use Atlassian Intelligence to quickly catch up on an issue’s comments. Read a quick AI summary instead of going through all comments one by one.

To read a summary:

1. In the Activity section of the issue, show Comments.

2. Select Summarize.

Manage email notifications based on your role

Due to popular demand, we’re bringing back the ability to manage emails in Jira based on whether you’re a reporter or assignee for an issue.

These changes are being rolled out, so don’t worry if you can’t see them yet - they’ll be there soon!

To manage email notifications based on your role:

1. Select Settings > Personal settings.

2. Select Projects and issues.

3. Turn on the toggle to the right of Send emails for issue activity.

4. Select when you’d like to receive emails for issue activity.

Improve the clarity of issue descriptions with AI

Use Atlassian Intelligence to add clarity to your issue descriptions. Quickly improve your descriptions with clear structure and headings so they’re easier to read.

To get started, while you’re writing an issue description:

1. Type / in the issue description field, or select the Atlassian Intelligence button.

2. Type or select Add structure.

Using AI, we’ll generate a new, structured issue description for you to review. Look over the new description, and choose to replace your existing description or add the new one underneath.

Edit issue details using just your keyboard

We’ve expanded the functionality of the command palette so it’s even easier to edit your issues.

You can now use your keyboard to edit the following fields on an issue:

• Sprint

• Labels

• Due date

• Fix versions

• Priority

• Story points

• Components

To edit issue details with the command palette.

1. Open the issue you want to edit.

2. Open the command palette by selecting command + K if you’re a Mac user, or Ctrl + K if you’re a Windows user.

3. Select the issue action you want to perform.

4 new fields for Jira list

View even more issue information from your Jira list. View parent, team, development and version information as field columns. You'll also be able to filter by team, parent and versions.

To view your new fields, scroll the list all the way to the right. You can then organize your fields how you like.

To view your new filters, select Filter at the top right of your list. They will be available in the menu.

Removing the import issues button from the Create issue screen

We’re removing the Import issues button from the Create issue screen to help remove clutter. Don’t worry; you can still create issues in bulk using the CSV importer.

JSM Updates

JSM: Use canned responses for agent signature

You can now use canned responses to specify your personal signature, which is added automatically when an agent comments on an issue using the issue view. Your signature can include your name, designation, contact information, etc.

To add your personal signature:

1. Go to the issue view for any issue.

2. Select Add internal note or Reply to customer.

3. Select Canned responses.

4. Select an existing personal canned response or Create new to create a new one.

5. Enter the following details:

   • Name - Give a unique name to your response.

   • Availability - Agents can only create personal canned responses and would not see this option when creating a new canned response. If you're a project admin, select Personal.

   • Response - Use this field to specify your signature.

6. Select the Use as Signature checkbox.

7. Select Save or Create to save your signature.

JSM: Translate your forms into multiple languages

Need to surface forms to customers in multiple languages? Now you can add translations to forms in Jira Service Management so customers are able to raise requests in their preferred language.

Simply navigate to the form builder and select the Translate tab to try it out. Add languages, add translations to fields and rich formatting elements, and make it available for customers to access when you’re ready. 


Read more about adding translations to forms

Translate form

To translate the form into a new language:

1. Once in the form builder, select the Translate tab.

2. Select the language you wish to update translations on, or select Add language to choose a new language.

   1. Each language has a status which shows either how many translations are left to update, or if translations are complete.

3. Select a field or element on the form, and enter the translation in the panel on the right. Continue doing this until all translations on your form are complete.

   1. Fields marked with a orange dot indicate whether translations are missing

4. Once translations are complete, enable the Available to customers toggle so customers are able to access this language.

   1. If a warning symbol () appears, it means this language won’t be available on the portal until it is also enabled in Language support. Read more about adding languages to the portal in Language support

Atlassian Fast Facts

Tips and information for WashU Atlassian users.

Confluence links - blocked content?

Have you clicked on a link to a Confluence page and landed on a message that says the content is blocked? Check the top right corner for your avatar or initials. If you see a door instead, select it to sign in.

For more information on signing in, see the Logging In page.

Understand more about creating tables in Confluence 

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