RT ticketing systems EOL

Created by Former user (Deleted)
Apr 18, 2017

We are approximately one month away from final transition of all mail services to O365.  RT depended heavily on our internal mail routing services which will no longer be available and we will not be upgrading RT to work with O365.  Therefore, RT will no longer function at this time and we suggest you plan accordingly to move you ticket/issue tracking needs to JIRA. 

The remaining active RT queues are:
apipe-support
assets  
facilities  
medical-genomics
ng-library-construction
pipette-repair
project-information
project-management
repair
resource-bank
service-contracts
Shipping-Request-ResourceBank

You can make the request for a JIRA project in the IT service desk: https://jira.gsc.wustl.edu/servicedesk/customer/portal/1/create/51