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Changes in Requesting Collection Kits

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There are few changes to the Create Kit Request page in BioMS beginning September 29, 2023.

Under the Shipping Details, the shipping address is populated automatically based on your user and collection site association. You may modify this to make it more specific or change it. However, please note that the street address (address-1) is limited to 32 characters in length. You may enter information separated by commas but all characters on that line should not exceed 32 characters.

In the previous version of BioMS, there was a Kit Needed by date which the requester filled in and shipping options were dependent on it.

In the new version, Kit needed by is not entered by the requester anymore and the requester will be asked to pick one of the Shipping options which will then determine the Estimated Shipping Date. The following are the three options available.

  1. Regular (within 10 business days from today)

  2. Expedited via FedEx (within 1-2 business days from today)

  3. Expedited via Non FedEx (Requester provides shipping label)

If the Requester selects Regular Shipment, the Estimated Shipping Date (i.e. date Repository tenders the shipment to FedEx) will be within 10 Business Days from the current date. The actual delivery date at the requester’s site will depend on the standard transit time for the FedEx Express Saver service.

If the requester needs kits to arrive sooner, then they can select Expedited via FedEx. While the Repository cannot guarantee next day delivery, requests submitted before 12 Noon Central Time are likely to arrive next business day and no later than 2 business days from the date requested. Requester’s FedEx account number must be provided in this case. The actual delivery date at the requester’s site will depend on the standard transit time for the FedEx Priority Overnight service.

If the requester selects Expedited via non FedEx(Requester provides shipping label), then the requester will have to email the Shipping Label(s) to the respective repository   

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