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Troubleshooting your connection to Storage

If you are experiencing issues maintaining a stable connection to your storage allocation, please visit the storage service troubleshooting page.

How do I know what Wash U Network I or my lab is on?

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The RIS team supplies a Speedtest application that will report the IP address of the browsing computer. Visit the Speedtest URL.

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What are the ways I can access data in the Storage Service?

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  • SMB mounts from MacOS, Linux, and Windows.

  • Globus Data Transfer endpoints.

  • POSIX filesystem access within the RIS Compute Service (See the RIS Compute Service).

What are the Storage and Archive policies?

  • These policies can be found here.