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This is a new function in Alliance BioMS which enables collection site users to request a return of the Fixed Tissue Block(s) they have submitted to one of the Alliance Biorepositories.

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Important Notes

  1. Once the Biorepository receives the request, if there are any questions, the staff will reach out to you at the email address or the phone number provided. Please make sure the shipping address you provided in the request is accurate.

  2. You can identify such returned Specimens as follows.

    1. On Patient Checklist as well as in BioMS search of specimens, the Returned specimen will be shown with word “RETURNED” appended to the end of the Received Specimen Quality value. Please see an example shown below.

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  1. Please note that a request for return will nullify the original specimen submission. This submission will be registered as 'unsubmitted' until:

    1.  the repository receives the block back, or

    2. an alternate tissue specimen that meets protocol/CSM criteria is submitted, or

    3. the specimen is recorded again as 'Not collected' with the reason noted.

 Please read the following step by step instructions on how to submit a Tissue Block Return request.

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Step: 1 Login to BioMS using your user credentials. Upon successful login, you will see a menu option in the left Navigation Bar called “ Block Return Requests” under TASKS.

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Step: 2 Upon clicking the Block Return Requests menu option, the following page opens. All mandatory fields are indicated by red asterisks *.

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Step: 3 Complete the Request form as shown below. Paitent ID is masked out in the screen shot below.

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Step: 4 Once the request form has been completed, click on the Submit button at the bottom to submit the request. Upon successful submission, the user will get an email notification with a Request ID. Please see below for an example.  Please reference the Request ID when following up on the status of the return request with the Biorepository.  Please copy both the BioMS helpdesk and the Biorepository on your inquiry emails. 

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