Atlassian Fast Facts

Tips and information for WashU Atlassian users.

Atlassian (Confluence/Jira) is being managed by new team members!

To ensure your questions/requests are received and processed appropriately, please use the following tools:

• General Service Request Form: Have a question about Atlassian or need to request a modification to a space or project? Complete a General Service Request form in ServiceNow.

• Atlassian Access Request Form: Need to request, modify, or remove access to Confluence and/or Jira? Complete the Atlassian (Jira/Confluence) Access – New Form in ServiceNow.

• Atlassian Cloud Community: Join the Atlassian Cloud Community Teams channel to stay up to date on new features, best practices, outages, or post questions to the support team.

Terminology Changes Coming in Jira:

Jira ‘Projects’ will now be call Jira 'Spaces. Check out this Article to learn more!

Confluence Updates

Default image insertion update

We're changing the default behavior for image insertion in the editor to always insert images as blocks rather than inline. This update addresses user feedback and analytics showing a preference for block images, enhancing document layout and usability.

Default block image insertion: Images will now be inserted as blocks by default, improving document structure.

Open

The "Copy" option is now called "Duplicate"

We’ve updated the action for copying content in Confluence. The option previously labeled “Copy” is now called “Duplicate” in the more actions menu and content tree. This change aims to reduce confusion between copying content and copying a link.

• Open the content tree or the more actions menu (three dots) on any content type.

• Look for the “Duplicate” option (formerly “Copy”).

• Select “Duplicate” to create a copy of your content.

Open

Definitions are now available in Confluence comments

We've now made our definitions feature available within Confluence comments. Select an auto-highlighted acronym or word to look up a definition.

Open

Whiteboards Updates

Tag people directly in whiteboard content

Now you can tag people directly in your whiteboard content, just like you do in other Atlassian apps. This feature allows you to mention others within the whiteboard editor, enhancing collaboration and communication.

To start tagging people in your whiteboard content:

• Open a whiteboard in your Atlassian app.

• Begin typing "@" followed by the person's name you want to tag.

• Select the person from the list that appears.

• The mention will appear in your whiteboard content, and the tagged person will receive a notification.

• Clicking the notification will take the person directly to the content in the Whiteboard where they were tagged

Open

Visually organize ideas with mind maps in Confluence whiteboards

Mind map elements are now available in Confluence whiteboards. These are branching connectors between nodes that help you and your team visualize relationships between different aspects or subtopics of a central idea to brainstorm and structure information more effectively.

To use mind maps in Confluence whiteboards:

• Open a Confluence whiteboard.

• Select the "Mind maps" feature from the more (plus) menu in the main whiteboard toolbar.

• Start adding nodes and branches to create your mind map.

Open

Database Tables Updates

A new look for database tables

We have redesigned the database table interface with a modern look and we're introducing new features to streamline how you interact with data. This update includes enhanced selection options and a new action bar for more efficient editing and management.

Add a database to Confluence to check out the new changes, including:

• Redesigned Table UI:
  The database table now features updated styling, clearer headers, and improved visual hierarchy for easier navigation and readability.

• Checkbox Selection:
  You can now select individual entries using checkboxes or select all entries at once, making it easier to perform bulk actions.

• Action Bar:
  A new floating action bar appears when you select entries, providing quick access to editing and management actions directly from the table interface.

Open

Improved Database Creation: Templates & Import Options

Templates and import options are now organized into separate tabs, making it easier to start a new database. You can select from an expanded library of over 11 templates or import your own data.

Open the database creation screen and select either the Templates or Import tab to select your preferred method.

Open

Avatar visibility on Databases

We're excited to roll out the ability to see users' avatars on Databases. You can now see everyone who is concurrently working on a Database, just as you can see teammates on pages, live docs, and whiteboards.

Open

SPACE ADMINS ONLY: A modernized CSV export experience in space settings

The CSV export experience in space settings has been updated with a modern look and feel. You will notice stylistic improvements to the Export Space area, but the export to CSV functionality remains unchanged.

To use the updated CSV export experience:

• Go to your Confluence space.

• Select "Space settings" from the sidebar.

• Choose "Export Space".

• Select the "CSV" export option to see the refreshed interface.

Jira Updates

Search all apps from Jira

You can now use the "All" tab and a new "Search all apps" option in Jira quick search. This update makes it easier to find content from multiple Atlassian apps in one place.

• Open Jira and select the search bar at the top of your screen.

• Find and select the new "All" tab in the search dropdown.

• Use the "Search all apps" option to expand your search beyond Jira.

Open

Enhancements to work item hierarchies in the issue navigator

We've introduced the ability to view work item hierarchies, providing a clear and concise overview of related tasks at a glance. Additionally, you can now easily add work items directly from the list. This update improves clarity, structure, and scalability. It allows you and your teams to efficiently manage tasks in company-managed projects.

Go to the All Work tab in your project board. Ensure you are viewing the list view (table) and not the detailed view.

Click on the ellipse icon in the upper right hand corner of the board and toggle on the Show Hierarchy option.

Open

Attachments now supported for the 'Send customized email’ action in Automation

We’ve introduced the ability to add attachments to emails sent as part of your automation rules.

Once a rule has been saved or enabled, you’ll be able to upload files as part of the email content. When the rule executes, any uploaded files will be included as attachments to the emails that are sent.

This capability will be available when using the Send customized email action as part of your Jira automation rules, and will become available for use in other Atlassian apps in the future.

Read more about the Send customized email action in Automation.

This highly-requested update includes:

• Attachment support: You can now add up to 10 attachments (in most file formats with a total size of 4MB) to your automated emails.

• Secure storage: All attachments are stored securely in Atlassian’s media platform, ensuring reliability and compliance.

• Easy preview: Once uploaded, you can open a preview of an attachment by selecting a card in the Attachments field.

To add attachments to your automated emails:

• Add the Send customized email action to an automation rule, then fill in the email details in the Settings tab.

• Select the Content tab, then from the Attachments field browse or drop the files you want to attach to the email.

• Select Update.

Note that the rule must be saved or enabled before you can add attachments to the email action.

Open

Open

Suggestions of people to tag in comments

When adding a comment in a work item, you will now see suggested people to tag, making it easier to involve the right people in discussions.

Open

On this page: