This release is scheduled for July 8, 2025.

Content below curated and copied from Atlassian release notes for our production environment.

Atlassian Fast Facts

Tips and information for WashU Atlassian users.

Terminology Changes Coming to Jira:

Atlassian is changing the terminology currently used in Jira. “Issue” terminology is changing to “Work” or “Work Item” in Jira.

As Atlassian implements this change, you may still encounter the term ‘Issue’ in some areas of the tool. The vendor will be working to resolve these inconsistencies as soon as possible. For additional information on this change, please see the following article: It's here: 'Work' is the new collective term for all items you track in Jira

Save time with AI generated subtasks in Jira Plans:

Plan users can save time and use Atlassian Intelligence (AI) to break work items down into smaller work-items, or subtasks, that can be edited and refined. No need to create separate tickets and fill in the details. AI does it for you. More details…

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Confluence Updates

Authenticate to view linked work items from Confluence

You can now authenticate to view Jira work items directly on your Confluence content. This change makes it easier to access and manage your tasks without leaving Confluence.

To authenticate and view linked work items on Confluence:

Open the Confluence content where you want to view linked work items.
Add the ‘Jira work items’ macro to the page.

Follow the prompt to authenticate your account.
Set the filters to pull the collection of work items your wanting to insert.

Once filters are set, click Insert results, the linked work items will be displayed and can be edited directly from the Confluence page.

Improvements coming to Carousel macro

We've improved the look and feel of Carousel while adding additional configuration options: You can now add up to 10 cards (an increase from three).

To add a Carousel, type /carousel in the Confluence editor.

New features include autoplay, new layouts, colors, and scrolling options. You can also style your buttons and use a new media picker.

Know when someone you mention doesn't have access to restricted content

When you mention someone on a restricted content item in Confluence, you'll now see a notification when that person doesn't have access.

If you don't want that person interacting with the content, this will simply reassure you that they can't view it and won't be notified.

If you do want that person interacting with the content, this will help you troubleshoot.

To see this notification in action:

Open a restricted content item in Confluence.
Mention a person who doesn't have access to it.
Look for a notification letting you know the mentioned person doesn't have access.

Find text easily within your whiteboards

Quickly find text within your whiteboards by using the familiar ctrl+f or cmd+f shortcut. This feature allows you to search for text across your board, making it easier to navigate and locate specific text elements without manually scanning through everything.

To use the new search feature in whiteboards:

Open a whiteboard and make sure to focus on the whiteboard.
Use ctrl+f or cmd+f to open the search menu.
- You can also access the search feature from the top More actions (three dots) menu.
Input your search query into the search box.
Use enter or shift+enter to navigate through the search results.

Jira Updates

Collapse the side panel in a work item

We’ve added the ability to collapse the side panel when viewing a work item. This helps you to focus on the task at hand while still having quick access to more details when you need them.

To expand and collapse the side panel, you can select the arrow icon that appears when you hover to the left of the side panel.

Filtering is now available in the summary view

We’ve added filters to the summary view so you can customize your view with the information that’s most relevant. You can filter by the following:

Date range (for when work items were updated, created, or due)
Assignee
Work type
Status
Parent
Priority

To try out filtering on the summary view:

Start in your Jira project.
Select Summary.
Select Filter.
Choose a filter and select the data you want to see in the summary view.

Select a work item from the Summary column in All work

The Summary column in the All work tab now includes Select work item.

Go to the All work tab.
Select the text in the summary field to open the work item view.

Introducing 'work' as the new collective term for items tracked in Jira Cloud

As more teams make Jira their home for work, we’re committed to improving the language in our tools to better reflect the diverse ways you define and manage your work.

We’re introducing work as the new collective term for all items tracked in Jira. We’re also exploring ways to incorporate the language you use for your own work types.

Read more about these changes on the Atlassian Community.

This change builds upon our previous efforts to reduce the use of 'issue' terminology in Jira.

Parent link and Epic Link fields have been removed from the Board view

With this update, the Parent Link and Epic Link fields can no longer be shown on your board. This is part of our work to combine the two fields into one unified field called Parent field. Read our community post about this change

In a previous change, these fields were converted to read-only fields, and the values ported into the new Parent field. This update removes the ability to view this old data.

Parent link and Epic Link fields have been removed from CSV export

With this update, the Parent Link and Epic Link fields are no longer included in CSV or HTML exports of Jira work items. This is part of our work to combine the two fields into one unified field called Parent field. Read our community post about this change

In a previous change, these fields were converted to read-only fields, and the values ported into the new Parent field. This update removes the ability to view this old data.

Save time with AI generated subtasks in plans

Plan users can save time and use Atlassian Intelligence (AI) to break work items down into smaller work-items, or subtasks, that can be edited and refined.

No need to create separate tickets and fill in the details. AI does it for you.

Trigger AI from any work item (except level -1 subtasks) in the plan timeline by selecting More actions (•••) then Suggest child work items.

Accept one or all suggestions, or remove a suggestion before displaying the draft work in the plan.

You can also provide a prompt within the AI suggestion box to refine the task list and generate more relevant options.

Public access is now available for Jira forms

We are adding a Public access option to the forms available in Jira business and software projects. Any user, including those without a Jira license, will be able to submit a response through a public form.

Only users with project admin permissions will be able to create a public form.

An unlicensed user can submit a response through a public form, but they will need a Jira license to view and collaborate on the work item created from their submission.

Create a chart via the issue navigator

Visualize data from your project in seconds by creating a chart via the issue navigator. Select the column you want to see in a chart, and choose the chart type that best fits your data. The chart will be created based on data from all the filtered issues in your issue navigator.

To create a chart via the issue navigator:

Start in a Jira Cloud project.
Select Issues to view the issue navigator.
Select More actions (•••), then View issues as a chart.

Choose the column you want to see in a chart.

Deactivated users can’t be mentioned or tagged in work items

We’ve removed anyone who’s been deactivated or deleted from your Jira instance. This means that when you use the @ mention function to tag someone in a comment or a description on a work item, you’ll only see active users in the list of people available to tag.

Introducing Theming: Add a splash of color to your projects

We’re bringing a splash of color to Jira software projects. Project admins can customize their team's project with a selection of solid, colored background.

Select More actions (•••) next to the project name in the side navigation then select Set project background.

Supported views: Summary, All work, Board, Timeline, Backlog

Ability to rename tabs in a board

You can rename all the tabs in your software projects with the exception of apps. (except apps).

To rename any of your tabs:

Hover your cursor over the tab you'd like to rename, then select the more actions button (...) on the tab
Select Rename from the drop down menu
Enter a new name and press enter.

JSM Updates

Create unique, customizable pages in your help centers

Jira Service Management Premium and Enterprise users can create and design landing pages in their help centers.

Admins can use landing pages to curate and efficiently organize help resources for specific subjects or audiences in a visually appealing manner. These stand-alone pages have customizable layouts to which admins can add rich content, images, videos, links, and more.

To create a landing page:

Go to the help center of your choice.
Select your avatar, and from the dropdown, select Landing pages.
Select Create page.
Give your page a name and description and select Create.

Updated search and filtering options for queues

Filter your queues further with dropdown filtering! This is a highly requested feature of queues that we're excited to announce for Jira Service Management. By default, the Request type, Status, and Assignee filters are always available, but you can also use More filters to add additional filtering options based on other fields in your project.

We've also updated the search bar in queues so that it can now search through almost all text fields on your work items, including the issue key.

Add knowledge from Confluence on a different site

To make it easier for service teams to add more knowledge to their service projects, it’s now possible to link Confluence spaces on a different site (within your organization) to your service project. On linking Confluence spaces to your project, your agents and customers will be able to access knowledge articles within work item view, portal, and help centers.

To link a space from Confluence on a different site:

From your project, go to Project settings, select Channels & self service, and then select Knowledge base.
Select Add knowledge.
Select Confluence as your knowledge source.
Select a site of your choice.
Select the space you want to link to your project.
Select Link.

Enable your project summary page in Jira Service Management

For projects that have never had the project summary page enabled, admins will see a prompt that provides information about the summary page, with the option to enable it in one step. Read about the project summary page in Jira Service Management.

Jira and project admins can enable a project’s summary page from the Feature lab. Once enabled, the project summary page can be viewed by both admins and agents.

From your service project, go to Project settings, then select Features.
On the Features page, look for the Feature lab heading and find the Project summary toggle.
Use the toggle to turn the feature on (or off).

Filters added to project summary

Filters have been added to the project summary page, so you can customize chart data to show the information that's most relevant to you. Read about the project summary page in Jira Service Management.

Navigate to your service project, then select Summary in your project’s sidebar. You’ll see data as long as you have at least one assignee, and any number of work items in your project.

Between the page title and key metrics are filters similar to those on the list, board, and calendar views of your Queues. You can use filters like Status, Assignee, and Created to filter your chart data.

On this page:

1 Atlassian Fast Facts
2 Confluence Updates
3 Jira Updates
4 JSM Updates