Hello WashU REDCap Community,

See below for May 2025 REDCap announcements.

Jump to specific sections:

• WashU REDCap User Satisfaction Survey

• System Upgrade Thursday, May 22 at 8 p.m. CDT

• Preparing for Full Weekend Outage June 27-30

• User Community Meeting Today, May 21 at 2:00 p.m.

• User Account Information

If you have questions, please Submit a REDCap Ticket.

WashU REDCap User Satisfaction Survey

Please take our WashU REDCap User Satisfaction Survey.  The survey is completely anonymous and should take about 5 minutes to complete. We will use this feedback to help us identify areas to improve our support. We value your feedback so please share your ideas, comments, and suggestions.

We will ask for your feedback on the following topics:

1. WashU REDCap Support

2. Training Resources 

3. User Support Documentation

4. Upgrades and Maintenance Schedules 

5. System Performance

Survey URL: https://redcap.link/washu_redcap_sat_surv

System Upgrade Thursday, May 22 at 8 p.m. CDT

We will upgrade the REDCap Production server on Thursday, May 22nd, 2025, at 8 p.m. CDT to REDCap version 15.0.22.  There will be an outage of approximately one hour.  This upgrade will be consists of bug and security patches (no new features).  We will send an announcement with the upgrade is complete. 

Preparing for Full Weekend Outage June 27-30

WashU REDCap will be offline from Friday, June 27, 2025, at 5:00 p.m. CDT to Monday, June 30, 2025, at 5 p.m.  Click below to see answers to questions users have asked:

What will survey respondents see if they try to open a survey from a flyer?

When will Automated Survey Invitations, Alerts & Notifications, or any other automated tasks happen following the outing?

Click here to see the full page.

User Community Meeting Today, May 21 at 2:00 p.m.

Wednesday, May 21, 2025 | 2 - 3 p.m.

WashU REDCap User Community meetings occur 3rd Wednesday of the month from 2-3 p.m.  The Zoom URL is below.  The Zoom link and downloadable Outlook invitation are available to all WashU REDCap users on the REDCap Home and My Projects pages. 

Zoom URL: Join our Cloud HD Video Meeting  

User Account Information

New User Access

• Getting Access to REDCap at WashU

• Adding Study Team Members to REDCap Projects

• WUSTL Key - REDCap Password Reset

Guest WashU REDCap Accounts*

• Guest WashU REDCap Accounts

• Manage and Renew Guest WUSTL Keys

*Guest WashU keys must be renewed at least once a year. If you have a guest account and cannot login, please contact your WashU sponsor first to see if they are able to renew. If it is a password issue, use the password reset link below or contact WashU IT (ithelp@wustl.edu) before reaching out to us. 

Removing Users from REDCap Projects

• How do I remove someone from my REDCap project?

WUSTL Key Issues**

• WUSTL Key - REDCap Password Reset

• WUSTL Key Changes

**WashU REDCap uses WUSTL key for login and user authentication.  If you are having issues logging in to REDCap, it is best to use the links above to reset your password or contact WashU IT (ithelp@wustl.edu) before reaching out to us. 

WUSTL Key Changes refers specifically to a modification of a user's WUSTL key, for example, following a name change.

Previous REDCap announcements can be found here. If you have questions about information in this email or are unable to access the links above, please Submit a REDCap Ticket.

Thank you,

Christopher J. Sorensen, PhD, MSCI, MS 

Medical Informaticist II

WashU REDCap Administrator

Institute for Informatics, Biostatistics & Data Science

Washington University School of Medicine

Pronouns: He/Him/His (What is this?)

WashU REDCap

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