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If you email the REDCap Helpdesk email or anyone on the REDCap support team with questions, you will be redirected to this page. We must have all support documented in a way that it can be analyzed in order to report our effort to our funders. This is the only way we can improve our REDCap Support FTE to REDCap User ratio.Please read this blog for a detailed description of why this is necessary
Thank you for your understanding!
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