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WUSTL Key - REDCap Password Reset
If you are having issues logging into REDCapneed to reset your WUSTL key password, you can at this link: Forgot WUSTL Key Password - My Access or by clicking “Forgot WUSTL Key Password” under the password field on the WUSTL Key Login Page:
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For any other WUSTL key issues, please visit the WUSTL Connect page to manage your WUSTL Key and Password or . You also can submit a General Access and Security Ticket to WashU IT at the WUIT-ServiceNow portal or by contact the WU IT Help Desk: ithelp@wustl.edu or 314-933-3333. Log in credentials for the WUSTL REDCap instance are an active WUSTL Key and password. All user authentications occur in a centralized identification and authorization managed environment. Centralized accounts have aged complex passwords and multi-factor authentication enabled. Accounts are not to be shared in accordance with Washington University policy.
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The WUSTL Instance of REDCap is considered self-service. Once a user with a WUSTL Key and password logs in to REDCap, they can begin creating REDCap Projects on the WUSTL REDCap Instance. If you choose to use REDCap to collect and store research data, the Principal Investigator of the research study assumes responsibility for the proper building and maintenance of the project in order to keep data in compliance with all university, funder, and other governing body requirements. REDCap is a software platform built and maintained by Vanderbilt University. REDCap is designed so users are able to build and maintain their own databases. REDCap is a tool that does not require database administration, web development, or computer programming skills, however, projects can become large and complex quickly. I2DB provide basic support and training to assist you with your project (WashU REDCap Support) as well as some services for a fee (Intake Form). Given the nature of REDCap as a self-service system, we cannot guarantee we will be able to resolve all issues or find solutions for all desired needs that arise throughout the duration of your project. It is important that you or someone on your study team have commensurate REDCap training and/or experience to match the complexity level of the project being planned and are comfortable maintaining the database under these conditions. Please submit a ticket if you have questions about whether REDCap is right for your project and study team before beginning a project.
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