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If you are having issues logging into REDCap, please visit the WUSTL Connect page to manage your WUSTL Key and Password or submit a General Access and Security Ticket to WashU IT at the WUIT-ServiceNow portal or by contact the WU IT Help Desk: ithelp@wustl.edu or 314-933-3333. Log in credentials for the WUSTL REDCap instance are an active WUSTL Key and password. All user authentications occur in a centralized identification and authorization managed environment. Centralized accounts have aged complex passwords and multi-factor authentication enabled. Accounts are not to be shared in accordance with Washington University policy.
REDCap Projects
The WUSTL Instance of REDCap is considered self-service. If you choose to use REDCap to collect and store research data, the Principal Investigator of the research study assumes responsibility for the proper building and maintenance of the project in order to keep data in compliance with all university, funder, and other governing body requirements. REDCap is a software platform built and maintained by Vanderbilt University. REDCap is designed so users (e.g. PIs, PAs, study team members) are able to build and maintain their own databases. REDCap is a tool that does not require database administration, web development, or computer programming skills, however, projects can become large and complex quickly. I2DB and Becker Medical Library provide basic support and training to assist you with your project (WUSTL REDCap Resources) as well as some services for a fee (Intake Form). Given the nature of REDCap as a self-service system, we cannot guarantee we will be able to resolve all issues or find solutions for all desired needs that arise throughout the duration of your project. It is important that you or someone on your study team have commensurate REDCap training and/or experience to match the complexity level of the project being planned and are comfortable maintaining the database under these conditions. Please reach out to the REDCap Helpdesk or schedule a REDCap consultation if you have questions about whether REDCap is right for your project and study team before beginning a project.
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