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Contingency plans will be established to minimize any adverse effects on the operations of Alliance specimen procurement, tracking and shipping during the time of BioMS unavailability.
DEFINITION OF TERMS
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Normal Hours of Operation
1) 8am to 9pm Central Standard Time is the expected normal operating hours for the BioMS application
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Scheduled System Maintenance
1) Upgrade, update or other system operations that might render the system inaccessible for a period of time.
- Only occurs outside of the BioMS normal hours of operation.
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