Primary Issue: Survey invitations scheduled or sent from an email address that are not @wustl.edu will be rejected by many email domains (Gmail, Yahoo, etc.). The rejection behavior is inconsistent across email providers except for Gmail which appears to reject all invitations sent from a non @wustl.edu email address from within WashU REDCap. This issue arises for other instances of REDCap as well.
Solution: This guide demonstrate includes links to how Guest WashU REDCap users can add a secondary and tertiary email address with an @wustl.edu domain to use when sending email invitations from within REDCap. This ensures survey invitations are delivered to the mailbox of a survey respondent when the email invitations are sent from within WashU REDCap.
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